FAQ & Quick guides | Felton Tapware

My Versadisc Exposed shower mixer is dripping/leaking between the dome cover and the handle – what do I do?

A leaking Versadisc shower mixer could be caused by a failed cartridge (sometimes this happens if the pressure is too high) or a damaged sub-cartridge. Please get a plumber to check the cartridges and the sub-cartridge for damage and replace both if necessary. Ensure when upgrading or changing the sub-cartridge that the back seal is removed as this tends to stick to the brass body.

The handle on my Versadisc Exposed mixer is stiff to move – what do I do?

A stiff handle is often caused by a stiff cartridge. Please get your plumber to replace the cartridge.
Please check our innovations page here for the available spare parts.

Is my Versadisc Exposed Shower Mixer still under warranty?

The Versadisc Exposed shower mixer came with a 10 year warranty from the date of purchase.
If you are unsure how long you have had the mixer, please call us on 0800 743 358 and we can assist you.

What are the replacement parts for a Versadisc Exposed mixer?

Please check our innovations page here for the available spare parts.