FAQ & Quick guides

This might be caused by a broken seal. Please get a plumber to check the seal and replace if necessary.

A stiff handle is often caused by a stiff cartridge. Please get your plumber to replace the cartridge.
Please check our innovations page here for the available spare parts.

The 35mm Mains Pressure shower mixer came with a 10-year warranty from the date of purchase.
If you are unsure how long you have had the mixer, please call us on 0800 743 358 and we can assist you.

You can find the replacements parts for the 35mm mains pressure shower mixer here.